HR support can help in the resolution of conflicts inside an organization, whether between workers or between management and employees. They work with the company’s rules and procedures to design and define suitable workplace behavior.
1. What is your overall satisfaction with the HR Support Service you have received?
Total Respondents: 50, Answered: 50, Skipped: 0
| Answer Type | Total Responses | Percentages (%) |
| Extremely Satisfied | 29 | 58% |
| Very Satisfied | 13 | 26% |
| Dissatisfied | 5 | 10% |
| Very Dissatisfied | 3 | 6% |
2. How satisfied are you with the HR Support Service provided by your company?
Total Respondents: 50, Answered: 50, Skipped: 0
| Answer Type | Total Responses | Percentages (%) |
| Very satisfied | 23 | 46% |
| Satisfied | 15 | 30% |
| Neutral | 8 | 16% |
| Unsatisfied | 4 | 8% |
3. How would you rate the overall quality of the HR support service?
Total Respondents: 50, Answered: 50, Skipped: 0
| Answer Type | Total Responses | Percentages (%) |
| Excellent | 27 | 54% |
| Good | 17 | 34% |
| Average | 4 | 8% |
| Poor | 2 | 4% |
4. How knowledgeable is the HR Support Service staff?
Total Respondents: 50, Answered: 50, Skipped: 0
| Answer Type | Total Responses | Percentages (%) |
| Very knowledgeable | 26 | 52% |
| Knowledgeable | 17 | 34% |
| Neutral | 6 | 12% |
| Unknowledgeable | 1 | 2% |
5. How often do you use the HR Support Service?
Total Respondents: 50, Answered: 50, Skipped: 0
| Answer Type | Total Responses | Percentages (%) |
| Regularly | 28 | 56% |
| Frequently | 12 | 24% |
| Occasionally | 6 | 12% |
| Rarely | 4 | 8% |
6. How efficient do you feel HR services are?
Total Respondents: 50, Answered: 50, Skipped: 0
| Answer Type | Total Responses | Percentages (%) |
| Very Efficient | 24 | 48% |
| Efficient | 11 | 22% |
| Moderately Efficient | 9 | 18% |
| Inefficient | 6 | 12% |
7. Is the HR service timely and responsive to your needs?
Total Respondents: 50, Answered: 50, Skipped: 0
| Answer Type | Total Responses | Percentages (%) |
| Yes | 37 | 74% |
| No | 13 | 26% |
8. The HR staff is capable of performing the tasks it is charged with doing?
Total Respondents: 50, Answered: 50, Skipped: 0
| Answer Type | Total Responses | Percentages (%) |
| Strongly Disagree | 3 | 6% |
| Disagree Agree | 7 | 14% |
| Agree | 15 | 30% |
| Strongly Agree | 25 | 50% |
9. Why do we need HR services?
Total Respondents: 50, Answered: 50, Skipped: 0
| Answer Type | Total Responses | Percentages (%) |
| Employee Relations | 32 | 64% |
| Compliance | 18 | 36% |
10. Do we hold in-depth HR and payroll knowledge?
Total Respondents: 50, Answered: 50, Skipped: 0
| Answer Type | Total Responses | Percentages (%) |
| Yes | 42 | 84% |
| No | 8 | 16% |
